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  Support Services    

Software Support
We have many years experience in the installation, maintenance and upgrading of Microsoft products. This experience covers the latest cutting edge products and extends back to products released in the early 1990's. We also maintain business critical systems running Apple and Linux software as well as a diverse range of associated applications.

Hardware Support
We have extensive knowledge of computer hardware and have the workshop facilities to back this up. We run numerous test systems and have the parts stock to quickly isolate a particular hardware fault and restore a system to its normal working state.

   
 
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Our Tailored Service Agreement
We offer a tried and tested service agreement where we provide regular maintenance visits, guaranteed response times, phone support services, printer servicing and onsite training for administrators. This product allows for much stricter budgeting of your support costs and ensures your systems are always fully functional, secure and up to date. Many of our customers are currently taking advantage of this valuable service so contact us today to discuss your requirements.

Remote Support
Through the use of secure communication, we offer an efficient and cost effective remote support service. This removes the time and cost associated with travelling to your premises and allows for instant access to your systems. From adding users and printers to administering backup jobs, remote access is a powerful tool that gives you instant access to our support services.

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